FREQUENTLY ASKED QUESTIONS

Got a question, or want to know more about BishopSound? Check out our frequently asked questions, jump on live chat or fill out our contact form if you'd  like to find out more.

Shipping

We offer free shipping to those within the UK and Northern Ireland when you spend over £50 GBP. If you're located outside of the UK or Northern Ireland, further shipping information can be found here.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Account

Yes, simply log in or create an account using the email address used to make your order, and you'll be able to view all your previous orders. Alternatively, you can also quickly check the status of your latest order by using our LiveChat system and entering your order ID. 

Please not, and orders made before the 24th March 2020 will not be viewable within your account. Please speak to one of our team if you wish to discuss an order prior to this date. 

To create an online account at bishopsound.com. simply click here and fill out the form. Once you've created your account, you'll be able to view any historic orders associated to that email address, and checkout quicker in the future. 

You can our returns policy by clicking this link.

Ordering

Yes, you do not need to create an online account as part of the checkout. However, we recommend you do to make your orders in future even quicker. 

Discount codes are added during checkout (after your cart). 

No, you cannot stack discount codes. 

Finance

Yes, we work with a number of partners to offer finance solutions. Please see our Finance page for further information.

You can view more about Klarna on our dedicated page here.