FREE WEEKDAY DELIVERY on most orders for UK mainland and Northern Ireland. We may need some help if you live on an island in the UK but we will tell you if we get any issues.
SATURDAY MORNING DELIVERY is available but we have to pay a surcharge so we need a £25 contribution, please. Deliveries commence at 8 am.
NEXT WEEKDAY delivery for most of the UK is available as you proceed through checkout.
SUSPECT DAMAGE ON ARRIVAL?
1. Sign for the goods but mark "unchecked" or tell the delivery guy and write unchecked on the parcel taking a photo with him at the door as evidence.
2. We have 24 hours to file a damage claim with the couriers so test everything quickly as claims outside the 24 hour period are null and void.
- After you have ordered you will receive detailed tracking information to the email address used on your order. Please check spam if you hear nothing.
- Deliveries for each of the 200 countries we serve vary and you will be notified during the checkout process before you press PAY.
- The cut off time for next day delivery is 12 noon GMT
- We do not deliver on Sundays.
- We open Monday to Friday 9 am - 5 pm GMT
- We do not offer pallet timed deliveries but can provide an indication of timings on request.
- We use a fully tracked professional courier. We do not use DPD due to too many damaged deliveries and complaints from our loyal customers.
- All export orders are managed by DHL unless informed otherwise.
If you need more detail call 01765 698233 visit this page https://bishopsound.com/policies/shipping-policy